Professional Experience

Non Profit Experience

Mission Advancement & Development Manager

Marin Community Clinics - Novato, CA - Present

Manage outreach and engagement strategies tied to fundraising KPI’s that drive donor support and campaign success, contributing to over $7M in capital funding for a healthcare nonprofit serving 38,000+ patients annually.
Lead communications and sponsorship efforts for three major donor-facing events, helping secure $297K+ in total revenue, with a 13.2% increase in revenue growth for MCC’s golf classic YOY.
Cultivated and managed 12+ annual relationships with high-value donors and corporate sponsors, strengthening institutional fundraising strategy and long-term donor stewardship

Docent and Social Media Manager Intern

Museum of International Propaganda - San Rafael, CA

Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
Kept detailed records of gift shop inventories and visitor rates using an online database.
Suggested and implemented new features to develop brand awareness. Managed multiple social media platforms, ensuring a consistent brand voice and message.
Supported museum marketing efforts by promoting upcoming events and exhibits through social media platforms and community outreach initiatives.

Senior Administrative Secretary & Business Education Liaison

Marin County Office of Education, San Rafael, CA

Fostered new and strong strategic business partnerships for internship and student job placement for 125+ students.
Supported the management and oversight of a $23M+ department budget, ensuring accurate budget reconciliation and efficient allocation of resources to align with strategic goals.
Coordinated communication strategies, managing outreach to over 300 student families and 180 educational and support professionals, ensuring clear and consistent messaging across diverse audiences.

Exception Services Associate II

Bank of Marin, Novato, CA

Ensured accurate and timely financial data entry, supporting monthly close processes and leadership decision-making through precise reporting and audit-ready documentation, while supporting fraud prevention by monitoring high-volume business activity at a regional bank with $2.5B–$4.3B in assets
Performed complex bank reconciliations, ensuring 100% accuracy in financial reporting and contributing to transparent and audit-ready financial records
Created, edited, and published over six standard operating procedures (SOPs), improving workflow clarity, process improvement, and reducing operational errors
Mitigated fraud-related losses, identifying and resolving 41+ fraudulent transactions monthly, strengthening financial security and recognition tools

Regional Team Lead

Patelco Credit Union, Novato, CA

Led strategic communications initiatives across 15+ branches spanning Northern California (Santa Rosa to Dublin), aligning messaging with organizational goals and increasing member engagement
Supported and mentored 75–150 employees across multiple locations, cultivating a collaborative, high-performance environment and improving regional service delivery
Designed and facilitated training programs for front-line staff and leadership teams, resulting in a measurable 12% increase in customer satisfaction scores
Acted as regional liaison for leadership, ensuring seamless communication and operational consistency across branches from Sonoma County to Alameda County

Customer Service Supervisor

First Federal Savings & Loan Association of San Rafael, San Rafael, CA

Provided leadership and oversight for teller operations, ensuring efficient processing of cash and check transactions while maintaining high standards of accuracy and customer service.
Organized and managed financial reports, ensuring timely and accurate execution of monthly certifications and adherence to regulatory requirements.
Opened and solicited new accounts, including checking, savings, trust, time deposit, and retirement accounts, leveraging strong interpersonal skills to build and maintain customer relationships.